JACARANDADESIGN (hereinafter referred to as the "Company") establishes and discloses the following personal information processing policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to handle related grievances promptly and smoothly.

Article 1 (Purpose of Processing Personal Information)

The Company processes personal information for the following purposes. Personal information processed will not be used for any purposes other than the following, and if the purpose of use is changed, necessary measures will be taken, such as obtaining separate consent under Article 18 of the Personal Information Protection Act.

Membership registration and management on the website

To confirm the intention of membership registration, provide member services, identify and authenticate members, maintain and manage membership, verify identity as required by limited identification systems, prevent fraudulent use of services, confirm the consent of legal representatives for processing the personal information of children under 14 years old, and handle notifications and grievances.
Provision of goods or services

To deliver goods, provide services, send contracts and invoices, provide content, offer customized services, authenticate identity, verify age, process payments and settlements, and collect debts.
Handling grievances

To verify the identity of complainants, confirm complaints, contact and notify for fact-finding, and notify the results of handling.
Article 2 (Processing and Retention Period of Personal Information)

The Company processes and retains personal information within the period of retention and use of personal information according to the law or within the period of retention and use agreed upon when collecting personal information from the data subject.
The processing and retention periods for each category of personal information are as follows:
Membership registration and management on the website: Until the business/operator website withdrawal.
However, if there are ongoing investigations or proceedings for violations of relevant laws, until the completion of such investigations or proceedings.
If there are remaining obligations or debts from the use of the website, until the settlement of such obligations or debts.
Article 3 (Provision of Personal Information to Third Parties)

The Company processes personal information within the scope specified in Article 1 (Purpose of Processing Personal Information) and provides personal information to third parties only if it falls under Article 17 of the Personal Information Protection Act, such as with the consent of the data subject or special provisions of the law.
The Company provides personal information to third parties as follows:
Recipient of personal information: Jacaranda Design Co., Ltd.
Purpose of use: For responses to inquiries
Personal information provided: Name, company name, contact information, email, inquiry details
Retention and use period of the recipient: Until the completion of the project
Article 5 (Rights of Users and Legal Representatives and How to Exercise Them)

Data subjects can exercise the following rights related to personal information protection at any time:
Request to access personal information
Request correction if there are errors
Request deletion
Request suspension of processing
The exercise of rights under Paragraph 1 can be done through written, telephone, email, or fax communication with the Company, and the Company will take action without delay.
If the data subject requests correction or deletion of personal information due to errors, the Company will not use or provide the personal information until the correction or deletion is completed.
The rights under Paragraph 1 can be exercised through an agent such as the data subject’s legal representative or a delegated person. In this case, a power of attorney in the form specified in the Enforcement Rule of the Personal Information Protection Act must be submitted.
Data subjects must not infringe on the personal information and privacy of themselves or others processed by the Company in violation of the Personal Information Protection Act and other related laws.
Article 6 (Items of Personal Information Processed)

The Company processes the following items of personal information:

Inquiry form

Required items: Name, company name, contact information, inquiry details
Optional items: Email
During the use of internet services, the following personal information items may be automatically generated and collected:

IP address, cookies, MAC address, service usage records, visit records, records of improper use, etc.
Article 7 (Destruction of Personal Information)

The Company destroys personal information without delay when the retention period has expired or the purpose of processing has been achieved.
If personal information retention is required by other laws even though the retention period agreed upon by the data subject has expired or the processing purpose has been achieved, the personal information will be stored separately in a different database (DB) or storage location.
The procedure and method of personal information destruction are as follows:
Destruction procedure: The Company selects the personal information to be destroyed and destroys the personal information with the approval of the Company’s personal information protection officer.
Destruction method: Personal information recorded and stored in electronic file format is destroyed using technical methods that make the records unrecoverable. Personal information recorded and stored on paper is shredded or incinerated.
Article 8 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
Physical measures: Access control to computer rooms, data storage rooms, etc.
Article 9 (Matters Concerning the Installation, Operation, and Rejection of Automatic Personal Information Collection Devices)

The Company uses cookies to provide personalized services to users.
A cookie is a small amount of information sent to the user’s computer browser by the server (HTTP) used to operate the website and stored on the user’s computer hard disk.
Purpose of using cookies: To understand the usage patterns, popular search terms, and secure connection status of each service and website visited by users, and to provide optimized information to users.
Installation, operation, and rejection of cookies: Users can refuse to store cookies through the option settings in the Privacy menu on the Internet Options of the web browser toolbar.
If the user refuses to store cookies, there may be difficulties in using customized services.
Article 10 (Personal Information Protection Officer)

The Company appoints the following personal information protection officer to oversee the overall responsibility for personal information processing, and to handle complaints and damage relief related to personal information processing.

Personal Information Protection Officer

Name: Lee Sang-kwon
Position: CEO
Contact: [Phone Number], [Email], [Fax Number]
※ Connected to the personal information protection department.
Personal Information Protection Department

Person in charge: Lee Sang-kwon
Contact: 031-556-9993, info@jacaranda.kr, 031-556-9993
Data subjects can inquire about all personal information protection-related inquiries, complaint handling, damage relief, etc. that occurred while using the Company's services (or business) to the personal information protection officer and department. The Company will respond and handle inquiries without delay.

Article 11 (Request for Access to Personal Information)

Data subjects can request access to personal information under Article 35 of the Personal Information Protection Act to the following department. The Company will make efforts to process requests for access to personal information quickly.

Personal Information Access Request Reception and Processing Department
Person in charge: Lee Sang-kwon
Contact: 031-556-9993, info@jacaranda.kr, 031-556-9993
Article 12 (Methods of Remedy for Infringement of Rights)

Data subjects can inquire about damage relief, consultation, etc. related to personal information infringement to the following institutions.

Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency)

Scope of work: Report personal information infringement, apply for consultation
Website: privacy.kisa.or.kr
Phone: (without area code) 118
Address: 3rd Floor, 9 Jinheung-gil, Naju-si, Jeollanam-do (58324), Republic of Korea
Personal Information Dispute Mediation Committee

Scope of work: Apply for personal information dispute mediation, group dispute mediation (civil resolution)
Website: www.kopico.go.kr
Phone: (without area code) 1833-6972
Address: 4th Floor, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul (03171), Republic of Korea
Supreme Prosecutors' Office Cybercrime Investigation Division: 02-3480-3573 (www.spo.go.kr)

Cyber Bureau of the National Police Agency: 182 (http://cyberbureau.police.go.kr)

Article 13 (Amendments to the Privacy Policy)

This privacy policy will take effect from May 21, 2024.